Shipping Policy

Thank you for choosing SERVED. We are committed to providing a smooth and reliable shipping experience for customers worldwide. Please review the information below regarding order processing, shipping times, and delivery policies.

Order Processing

All orders are typically processed within 3–5 business days after payment has been verified.

Orders placed on weekends or public holidays will be processed on the next available business day.

Please note that processing times are separate from shipping and delivery times.

Shipping Methods & Rates

Shipping rates are calculated at checkout based on:

Destination
Package weight and dimensions
Selected shipping method

We currently ship worldwide.

Select products may qualify for free shipping. Any applicable free shipping offers will be displayed during checkout.

Estimated Delivery Times

Delivery times vary depending on the destination and shipping service selected.

Estimated delivery times:

Domestic Orders: 5–7 business days
International Orders: 7–14 business days
Expedited Shipping: Delivery estimates will be displayed at checkout

Please note that these timeframes are estimates only and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

You can monitor your shipment using the tracking number provided through the carrier's website.

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, tariffs, and other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Customs regulations vary by country, and we recommend contacting your local customs office for information regarding potential charges before placing an order.

Shipping Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

Weather conditions
Customs processing
Carrier delays
Public holidays
High shipping volumes

We appreciate your patience and will assist in resolving any shipping issues whenever possible.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at contact@thosewhoserve.com.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Shipping Address Changes

If you need to update your shipping address after placing an order, please contact us immediately.

While we will make every effort to accommodate address changes, we cannot guarantee modifications once an order has entered processing or has been shipped.